iTerp

Sign Language Interpreting
without the Hassle

iTerp is designed to support businesses that have an ongoing need for reliable face-to-face sign language interpreting services.

BOOK AN INTERPRETER

We’re raising the standards.

At iTerp, we care about your business and your customer service representation. We want you to feel as comfortable as possible providing the best accommodation to all your D/deaf and/or hard-of-hearing customers.

Our user-friendly iTerp platform completely eliminates the headaches of emailing and/or calling to make a request for an interpreter. After signing up with iTerp, you will be excited to learn how fast and efficient our platform is designed to make a simple request for a sign language interpreter. We are not changing the sign language industry; we are raising the standards to make your customer service better within the D/deaf and hard-of-hearing community!

Create a New Account

We’ll need a little information to help better serve you and your business.

Book an Appointment

Choose a date and time. Our system will take care of the rest!

Review Your Experience

Let us know how it went! iTerps number one goal is to make your job easier.

Get Started in Minutes

How iTerp Works:

After signing up with us, you may immediately begin requesting for sign language interpreter(s). After your request is submitted, the iTerp system gets to work and qualified interpreters in your area will receive notification of your job request.

Following acceptance of your assignment, you will receive assignment and sign-language interpreter confirmation. Our innovatively designed booking platform has not only been designed to fit your needs but to make your job easier.

READY TO GET STARTED?

What about last minute appointments?

Whether you need to make a same-day request or request an assignment a week or months out, we can help you. We do not increase our fees for last-minute assignment requests nor do we charge extra for any assignments going over the time limit. Our highly qualified and professional sign language interpreters are here for you.

iTerp is the most cost-effective sign language interpreting agency on the market. There are no contracts or hidden fees required when using iTerp’s interpreters!

For billing and invoicing, our third party payment processor, will only require one charge card from you or your company. Invoicing is processed immediately following the completion of the sign language accommodation.

To book an appointment, simply create a new account using the link below. Optionally, if you have questions we encourage you to Contact Us and one of our team members will get back to you as quickly as possible.

CREATE A NEW ACCOUNT

  • What is iTerp?

    iTerp is a Sign-Language interpreting provider to all business sorts.

    “i” = Instant

    “Terp” = Short for interpreter. Terp is the abbreviation for interpreter that is used within the sign language interpreting and D/deaf and hard-of-hearing (HOH) community.

  • Is my business required to provide an interpreter for my hearing impaired customer(s)?

    Yes! Per the Americans with Disabilities Act (ADA), it is required that your company provide a sign language interpreter.

    To learn more about this law, click here: https://www.ada.gov/effective-comm.htm

    Don’t sweat it! We’re here to help. Prior to making the request for a sign language interpreter, feel free to reach out to your client. S/he would appreciate being consulted to determine the most effective form of communication.

  • Why should we use iTerp?

    iTerp’s user-friendly platform makes requesting a sign language interpreter as painless and efficient as possible. As we understand the additional legwork that is typically involved in finding a sign language interpreter, these are the additional numerous reasons why you should work with us. 

    • Highly qualified sign language interpreters.
    • MINIMUM information required at Sign Up.
    • NO hidden fees or contractual commitments.
    • NO charge increase for last minute or emergency requests.
    • NO emailing or phone calls are needed to request an interpreter, everything can be done through iTerp’s website and booking system.
    • The moment you submit your request, multiple highly qualified interpreters in your area will receive the request. As soon as the first interpreter accepts the assignment, you will be immediately notified of the acceptance.
    • Cost effective!

    Invoices are processed immediately following the assignment.

  • Is iTerp a nationwide service?

    iTerp is currently in BETA, but we are quickly and rapidly expanding our service area! To see what areas we currently serve, please view our interactive map by Clicking Here.

  • What’s an “Assignment”?

    An assignment refers to your meeting appointment with the D/deaf and HOH individual. It can also refer to a doctor’s appointment, job interview or etc.

  • Is there a contract commitment when signing up?

    No. There are no contractual commitments or monthly membership payments when signing up with iTerp. Signing up is entirely free!

  • What’s required to sign up?

    • First and Last name/Contact person
    • Company Name
    • Address
    • Industry your company operates in
    • Payment information
    • Term & Conditions agreement

  • How does the payment process work?

    It’s easy! When you are in the process of signing up, you will be directed to our third party payment processor, Stripe. Here, you will provide your payment information.

  • How long can I reserve a sign-language interpreter for?

    To meet industry standards, there is a 2-hour minimum to all interpreter requests. There is no maximum time limit but, if the assignment or event will be more than 2 hours, it will be required to have two interpreters.

  • What happens if the assignment goes over the 2-hour limit?

    If the assignment runs his/her time over the 2-hour mark, an additional full hour charge has been charged. For example, if the meeting is two hours and three minutes long, your company will be billed for three hours.

  • Is there a difference in pricing when an assignment goes beyond the 2-hour limit?

    No. This is another great advantage of using our service. Prices do not go up or down when an interpreter must remain on site beyond the 2-hour time limit. After the 2-hour limit, charges will be made for each hour the interpreter remains on site. Please be considerate and allow the interpreter to find time to cancel another assignment following your assignment, if needed. This allows another available interpreter to pick up the cancelled assignment so we can fulfill all iTerp’s obligations.

  • How far in advance must an interpreter be requested?

    There is no limit but, the more notice given in advance you requested an interpreter, the more guarantee the request will be filled.

  • Do last-minute requests affect the cost of the interpreter per assignment?

    No. iTerp’s cost for an interpreter is the same across the board. Regardless of the situation or when an interpreter is requested, prices do not fluctuate. We are committed to providing excellent service whenever needed with no additional fees like other agencies out there.

  • What should we do if an interpreter cancels at the last-minute?

    There is nothing you need to do. When an interpreter cancels an assignment, the assignment is redistributed to all the interpreters in your geographical location. We always monitor assignment requests. If an interpreter is unable to fill in your request, we will be in contact with you and you will not be billed for the trouble. We will do our very best to ensure this does not happen!